Training & Consultancy
All training courses are individually tailored to meet a client's specific training aims and objectives and to suit the needs of the target audience.
ASB & Harassment (Social Housing)
All courses can be tailored to meet your specific training objective, desired course length and target audience.
An example of a frequently requested course is provided below;
COURSE TITLE:
Preventing and Managing ASB and Harassment
TARGET GROUP:
Housing Officers/Housing Managers
COURSE DURATION:
One Day Course
COURSE CONTENT COVERS ISSUES RELATED TO:
- Defining key terms including: ASB / Harassment / Racist incident / Hate Crime
- Providing an overview of the legal context
- Preventing & managing harassment / ASB
- Identifying what Housing Managers & Officers can do to ensure harassment / ASB complaints are dealt with sensitively and appropriately
- Identifying key issues related to:
- Reporting / Recording issues / Conducting investigations
- Supporting victims / witnesses - Post action issues
- Promote awareness of the organisations ASB / Harassment procedure